Shipping policy
Shipping Policy
Last updated: March 2026
Thank you for shopping with VANNA. We are committed to delivering your order as quickly and smoothly as possible.
Order Processing Time
All orders are processed within 1–2 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
During high order volumes, processing may take slightly longer. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Time
Estimated delivery times depend on your location:
United States:
7 – 14 business days
Canada:
7 – 14 business days
Shipping times are estimates and may vary due to customs processing, holidays, or carrier delays.
Shipping Cost
We offer Free Standard Shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
You can track your order anytime using our Order Tracking page.
Please allow 24–48 hours for tracking information to update.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your address, contact us immediately at:
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will assist you in resolving the issue.
Customs, Duties & Taxes
International shipments may be subject to customs fees or import taxes depending on your country’s regulations. These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping, please contact us:
Email: Info.shop024@gmail.com